Infracore delivers a diverse range of it support and services. From managing complex IT environments and streamlining cloud solutions to fortifying cybersecurity and offering IT consultations, our focus is leveraging technology to propel businesses forward. Each solution is crafted with the client's unique needs in mind, ensuring a tailored experience.

Since our inception in 2003, we have dedicated ourselves to offering top-tier IT solutions. For over two decades, we've honed our skills, expanded our service offerings, and deepened our industry knowledge in IT support and services.

We have delivered our it support and services across various industries including finance, healthcare, biotech, property management, environmental service, and manufacturing. Our experienced team understands the distinct challenges of each sector, ensuring our clients receive services best suited for their operational needs.

This is one of our favorite questions! There are a lot of it support and services companies out there.  From sole proprietorships, which in many cases try to appear bigger than they are, to companies like Wipro, which is based in India and has more than 240,000 employees, We consider ourselves a mid-size IT services firm dedicated to providing IT services and *only* it support and services.  We don’t sell any hardware or software; we don’t do application development; and, most importantly, we don’t oversell.  This allows us to be best-in-class with a focus on delivering what we promise.

Protecting client data is one of our top priorities. We utilize industry-leading security measures, from advanced encryption methods to ongoing vulnerability assessments. Additionally, our dedicated cybersecurity team stays on the cutting edge of security threats ensuring our client data always remains shielded.

We pride ourselves on transparency and flexibility in our pricing. Depending on the client's requirements, we offer fixed-rate contracts, T&M projects, and customized support services. We always ensure our clients understand the value they're receiving for their investment.

Preparedness is key in IT. Our disaster recovery plan is multifaceted. We back up data regularly to multiple secure locations, employ cloud-based failover systems for quick recovery, and have a responsive team on standby. This comprehensive approach ensures business continuity even in unforeseen events.

Certainly! Cloud migration can be daunting, but our seasoned experts simplify the process. We assess current systems, strategize the migration process, and execute the transition, ensuring minimal business disruption.

The journey with new clients starts with a comprehensive assessment of their existing IT landscape. Post-assessment, we offer tailored recommendations followed by a detailed implementation roadmap. Throughout the process, a dedicated account manager ensures seamless communication and alignment.

We firmly believe in empowering our clients. Beyond providing our services, we equip teams with the knowledge to maximize their productivity. Our training can focus on technical aspects of our services or educating end-users on best practices to improve productivity and security.